If you're looking here, the chances are you've been involved in an accident in your car and if so, you've probably already had more problems than you thought possible trying to get the repairs sorted.
At BodyKraft we aim to make the whole accident repair process as convenient and stress free as possible!
We see first hand the inconvenience and upset our customers sometimes experience as a result of an accident. Should you be unfortunate enough to be involved in an accident we will aim to provide you the highest possible quality of service throughout the whole vehicle repair process. We take pride in our professional but friendly approach and will always strive to exceed our customer's highest expectations.
We are proud of our customer service reputation and will carry out the vehicle repair estimate at your place of work or home if you are unable to get your damaged vehicle to our premises.
The main aim at BodyKraft is to ensure that accident damaged vehicles are repaired to manufacturer approved standards whilst ensuring controlled costs to it's clients, combined with a seamless customer journey.
In situations where your car or van may not be drivable due to the accident we will arrange recovery to one of our workshops – we currently have branches in Dudley, Wolverhampton and Brierley Hill – this allows us easy access to the whole of the West Midlands. Our vehicle recovery service is free of charge to our customers.
We will also provide our customers with a free courtesy car, ensuring our customers remain mobile in their day to day lives. When you car or van is repaired we will also clean your vehicle inside and out before we arrange delivery.
Not only will we repair your accident damaged vehicle to a high standard, provide you with a courtesy car and have your car valeted to a pristine condition – we will even guarantee all our work for a minimum of 12 months!
You can find out more about our services and facilities on our Services page.
In the unlikely event there is anything you are not happy with we will strive to resolve the situation with the minimum of inconvenience and stress.
With most of our staff being ATA accredited and all of our branches being granted the BSI Kitemark™ license in respect of PAS 125:2007, you can be assured of excellent quality repairs and an exceptional service.
Many of the major insurance companies have awarded us Approved Repairer status. These include Ageas, Allianz, Aviva, Brit, C.I.S, Hyundai, Kia, Lexus, Mitsubishi, RBS, Suzuki, Tesco Bank and Toyota and for your further peace of mind, our Code of Practice is approved by The Office of Fair Trading. We are now a Vauxhall (and Chevrolet) Approved Accident and Repair Centre and have recently been granted Approved Accident Repair Center status for the All Electric Garages Group.
We have also been accepted as a member of the new FOXY Lady Approved Accident Repair centre network, part of FOXY Lady Drivers Club. We have signed the FOXY Choice Promise: "We strive to be a female friendly business and will never knowingly overcharge, patronise or sell our customers services they do not need or want."
Listed amongst our long standing fleet customers who entrust us with their car and van repairs are several blue chip companies, the West Midlands and West Mercia Police Authorities.
Our branches also have the facilities to repair motor homes and caravans, so why not call in and get a free no obligation quote on any repairs?
We are always keeping an eye on the latest technology - our estimates are produced rapidly and with the use of digital technology we transmit your details to your insurer electronically, making the estimate process fast and cost effective.
With our BSI Kitemark™ accreditation you can be reassured of our commitment to quality and safety. Combining this with our market leading technology means that BodyKraft is a true champion in the provision of customer service and the delivery of quality workmanship.
We aim to be honest with regards to cost at all opportunities, thus creating an ethical repair process that reduces cost and build trust with our customers.